That Didn't Go Well

I promised myself that I wouldn't do this.  I did.

I went to a local store to purchase something on behalf of the church.  With proper documentation, I was going to make a tax exempt purchase.  But the store said that our documentation was out of date and that we had to renew.  The problem is, our docs are not out of date.  While we have renewed for this year, we cannot use said certificate until it's active date, sometime in March.

Now the backstory to this is that I tried this a few weeks ago and the same thing happened.  I protested but lost.  The cashier said, "Bring a copy of the current certificate, and we will have to honor it."  We called the State of Florida, and they said, "They have to honor it until we renew it." So this time, armed with a copy of our documentation I made my purchase, and you guessed it, the docs are out of date, and we cannot take the tax off.  I presented our tax exempt certificate, and now they are confused.

The head cashier comes over says, "There is nothing that we can do about it."  Now I promised myself I would not get upset. Then the head cashier stated that it wasn't his problem.  (Bad choice of words.)  He then tells me that I have to go to the front desk.  "OK, I said."  Then he tells me, "But the problem is that the person you need to see is at lunch and can't help you."  I broke my promise.  I looked at him and said rather angrily, "The certificate is valid, your computer systems and management is not my problem.  What you are doing is illegal.  Fix this."  He did.

Yes, I got what I wanted, no I didn't do it well.  Ugh!

Proverbs 15:1 A soft answer turns away wrath, but a harsh word stirs up anger.

I've got to keep working on this.

PRAY:  Dear Jesus, help me to speak kind words to others today.  AMEN.