In yesterday's blog, I confessed how I didn't handle a situation very well. You can read it here.
Guess what? I had to go back to the store today. Apparently, the product I purchased did not come with the correct parts. I wasn't looking forward to this. I promised myself again and again. "I'm not going to lose it. I'm not going to lose it."
I go to the front desk this time. (Learned my lesson yesterday.) I explain what the problem was. They, in turn, start the same song and dance. (Keep calm Russ, stay calm. A kind word turns away anger. A kind word turns away anger.) I calmly said, "I honestly do not know what you are talking about, can you help me?" This statement was met with a look of shock and confusion. I'm thinking, "What did I just say?" Then the kind employee explained to me how I had to set up this account online and that it was my responsibility to manage it. (Keep calm Russ, keep calm. A kind word turns away anger. A kind word turns away anger.) I pointed out to them that the tax exempt certificate was issued in March of 2012 and that was the last time I ever had a conversation with the store about this document. The light bulb went on, and the employee knew what had happened.
After a few minutes of computer work and a few simple instructions, we were back in business.
Phil 4:4 Rejoice in the Lord always; again I will say, rejoice.
PRAY: Dear Jesus, I praise you for every relationship, large or small, that I have. May I enjoy every moment of this day. AMEN
FREE MARRIAGE EBOOK - Click here and go to my website to sign up and download this free eBook. It is just in time for Valentines Day. This book is my gift to you.
Guess what? I had to go back to the store today. Apparently, the product I purchased did not come with the correct parts. I wasn't looking forward to this. I promised myself again and again. "I'm not going to lose it. I'm not going to lose it."
I go to the front desk this time. (Learned my lesson yesterday.) I explain what the problem was. They, in turn, start the same song and dance. (Keep calm Russ, stay calm. A kind word turns away anger. A kind word turns away anger.) I calmly said, "I honestly do not know what you are talking about, can you help me?" This statement was met with a look of shock and confusion. I'm thinking, "What did I just say?" Then the kind employee explained to me how I had to set up this account online and that it was my responsibility to manage it. (Keep calm Russ, keep calm. A kind word turns away anger. A kind word turns away anger.) I pointed out to them that the tax exempt certificate was issued in March of 2012 and that was the last time I ever had a conversation with the store about this document. The light bulb went on, and the employee knew what had happened.
After a few minutes of computer work and a few simple instructions, we were back in business.
Phil 4:4 Rejoice in the Lord always; again I will say, rejoice.
PRAY: Dear Jesus, I praise you for every relationship, large or small, that I have. May I enjoy every moment of this day. AMEN
FREE MARRIAGE EBOOK - Click here and go to my website to sign up and download this free eBook. It is just in time for Valentines Day. This book is my gift to you.
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