Well after 9 days, one hard drive, a systems upgrade, replacing my word processor (they quit making it) 10 downloads (so far) and a great deal of persistence (because I cannot afford a new one) my laptop is up and running. For those of you who do not understand, do the following. A) Make sure that you have a start up/install disk for your computer. B) Back up everything all the time. C) Make sure that you have a disk to back up a copy of necessary software (and keep a list of websites where you have downloaded stuff you use). Believe me, someday you will thank me.